The breakfast here was delightful, offering a variety of delicious desserts, different types of cheese, including cream cheese, and the quick espresso coffee was a pleasant surprise.

the units are lovely and beautiful with a nice bathroom. we have to thank fine staff for a decent stay. the hotel provides a brilliant service. furthermore, guests can use parking nearby.

Can’t fault the property in any way!

The furnishings were elegant. The hotel offered 10-minutes direct walk to central hali market...

Nothing for me.

The staff here are attentive and always welcoming, the rooms are budget-friendly, spacious, and have a nice mirror.

Location was great for me, breakfeast was good and the hotel was very clean.

Room was very small with no proper window and I would not like to stay in that room for a week. I was there on business for two nights and only used the room for sleeping.

The Sfaff were very helpful & my room was very clean

During our stay at Maria Luisa By Introvert Hotels, we were impressed with the smooth and efficient check-in process. We were able to avoid reception queues and access our room with a unique entrance code. The hotel's location in the heart of Sofia was ideal, just a short walk from the lively pedestrian area and local restaurants. The recently renovated historical building had a modern and youthful design, and we loved the exceptional guidance fun wall at the entrance. Our room was spacious and comfortable, with great cosmetic amenities in the bathroom. We also appreciated the free coffee, tea, and cold drinks available. The name "INTROVERT" perfectly matched the peaceful and relaxing atmosphere of the hotel.

The last 6 months has the hotel upgrade the service, good breakfast.

The really good thing about this hotel is its location! Step outside and your in the middle of all the streets for shopping etc!

there was no window in our room and thats ok if air conditioning is working properly. Also the fact that tea and coffee were not complimentary in your room, but had to be paid for

Staying here is a great value, and it's unbeatable to be in this city.

Friendly and efficient staff. Organised Airport transfers. Good clean linen on the Beds.Two Small Bars or Dining Room with good food

Internet link can be very slow at times

Spotless and silent room with free Wi-Fi was all we needed. The decent staff provided all the necessary info. The service was VERY GOOD as we had expected.

The hotel's location was superb with nearby metro stations and within walking distance of Sofia's amazing attractions, including the historical mosque. the rooms were comfortable and cozy, with lovely decor and large, luxurious bathrooms. the service was exceptional, with very helpful and polite staff always willing to go the extra mile. the breakfast was delicious, with an appetizing buffet offering. the bar on the second floor had a lively atmosphere and a great selection of drinks.

The size of the elevator was a bit small, requiring a bit of a squeeze with larger groups or bigger luggage.

Staff very welcoming and polite and they spoke excellent english. Very helpful on arrival and on helping us with luggage etc. Very helpful in booking taxis to airport, althougfh unfortunately they did not turn up the next day! It was fine, there were cabs on the street they hailed for us instead.

No transparent windows in bedroom, probably related to air conditioning efficiency, but we could not tell what the weather or the view was like! The ordered taxis did not arrive, but they hailed us two cabs. Unfortunately one of them overcharged us for the trip to the airport (20 lev vs the 13 lev it should have been) which was disappointing. Cab no. 91119 just in case!

The breakfast was good. We also had dinner there which was good and reasonably priced. Location was convenient for both railway station and sights and the hotel looked after our cases after we had checked out until our train left in the evening. If possible do the free 2 hour walking tour (leaflets in reception). The guide was excellent - there was not time to go into the buildings but he gave enough interesting info for us to decide which to return to later.